Straight answers before you book mobile detailing in Alexandria.
Do you service South Alexandria or the Highway 34 Corridor?
Absolutely — Arete Car Detailing services all neighbourhoods across Alexandria, including South Alexandria, the Highway 34 Corridor, Downtown Alexandria, Kenyon Ward, Lochiel Ward, and the Laggan area. Just enter your address when booking and we'll come to you.
Can you detail near St. Finnan's Cathedral or the Alexandria Arena?
Yes — if you live or work near any of Alexandria's landmarks, including St. Finnan's Cathedral, the Alexandria Arena, Glengarry Memorial Hospital, or the Nor'Wester Museum, we can meet you there or at your home nearby. Our mobile setup means we come to wherever your vehicle is parked.
What package do you recommend for winter salt and farm mud damage in Alexandria?
For the salt, gravel, and farm mud that Alexandria vehicles deal with on a daily basis, we recommend our full interior and exterior detail package. It combines a deep carpet shampoo to lift embedded mud and road grime from your floors with a thorough exterior wash and decontamination to clear salt residue from your paint and wheel wells before it causes lasting damage.
What package is best for regular maintenance in Alexandria?
For Alexandria drivers who want to keep their vehicle in great shape between seasons, our maintenance detail package is the perfect fit. It covers interior vacuuming, wipe-downs, and an exterior hand wash and polish to keep your vehicle looking clean and protected year-round.
Do you detail SUVs, minivans, trucks, and luxury vehicles in Alexandria?
Yes — Arete details all vehicle types in Alexandria, from the muddy half-tons and family minivans that are a staple of Glengarry County life to luxury sedans and SUVs. Pricing is based on vehicle size and the package you select, so use the See My Price tool to get an accurate quote for your specific vehicle.
Why do I need to click See My Price?
Every vehicle is different in size and condition, so our pricing is tailored rather than one-size-fits-all. Clicking See My Price gives you an instant, transparent quote based on your vehicle type and the services you need — no phone calls, no guessing, and no surprises.
Will the price change after I book in Alexandria?
No — the price you see when you book is the price you pay. We believe in full transparency, so there are no hidden fees added on the day of your appointment in Alexandria or anywhere else we serve.
Do you upsell at the appointment?
We do not. Our detailer will arrive, complete exactly what you booked, and deliver the results you paid for — full stop. If you ever want to add a service, that conversation happens before we begin, never as a pressure tactic at your door.
What does the satisfaction guarantee mean?
It means that if you are not completely satisfied with your detail, we will make it right — no arguments, no hassle. Simply flag the concern and we will address it promptly because your satisfaction is what our reputation is built on.
Do you have a detailing shop in Alexandria?
Arete operates as a fully mobile detailing service, which means we bring all of our professional equipment directly to your Alexandria home, driveway, or workplace. There is no shop to drive to — the convenience of mobile is the whole point.
Do I need to provide water or power in Alexandria?
For most services, access to a standard outdoor water tap and a standard electrical outlet is helpful and appreciated. If your location does not have outdoor access to these, just let us know when booking and we will do our best to accommodate your situation.
Can you detail my car in a condo or apartment garage in Alexandria?
Yes, in many cases we can work in a covered parking garage if there is adequate ventilation and ceiling height for our equipment. Alexandria has a mix of housing types, and we are happy to discuss your specific parking situation when you book so we can plan accordingly.
Can you clean a vehicle parked on the street in Alexandria?
Yes — as long as there is reasonable access to the vehicle and nearby utilities, we can detail a car parked on a residential street in Alexandria. Just provide the address and any relevant access details when you book.
Do you remove road salt, farm mud, and gravel dust from carpets?
Absolutely — that is exactly what our interior detail packages are designed for. Alexandria's winters leave a thick residue of road salt on floor mats and carpets, and spring gravel roads grind mud deep into fibres. We use hot water extraction and targeted carpet shampoo to lift all of it out.
Can you remove every stain?
We tackle the vast majority of stains successfully using professional-grade products and techniques. However, some stains that have been deeply set over a long period of time — particularly in fabric or carpet — may be permanently bonded and cannot be fully removed. We will always do our best and be honest with you about what is achievable.
Do you remove pet hair?
Yes — pet hair removal is part of our interior detail packages. We use specialized tools to lift embedded fur from seats, carpets, and trunk liners, which is a common request for the many dog-owning families and outdoor enthusiasts in the Alexandria area.
How long does an Alexandria detailing appointment take?
Appointment length depends on the package chosen and the size and condition of your vehicle. A basic detail typically takes one to two hours, while a full interior and exterior detail on a large truck or SUV can take three to five hours. We will give you an estimated time frame when you book.
Can you detail work trucks or fleet vehicles in Alexandria?
Yes — we regularly detail work trucks and can accommodate fleet vehicles for local businesses and tradespeople in the Alexandria area. Contact us directly to discuss fleet pricing and scheduling options that work for your operation.
Can you clean rideshare or delivery vehicles in Alexandria?
Definitely — rideshare and delivery drivers in the Alexandria and greater Ottawa region put serious wear on their vehicles, and regular detailing keeps your ratings high and your workspace comfortable. We offer packages suited to frequent-use vehicles that need consistent upkeep.
What should I remove before the detailer arrives?
Please remove any personal valuables, important documents, and loose items you want to keep from the vehicle before we arrive. The less clutter inside, the more efficiently we can work and the better your results will be.
Do you clean child car seats?
We clean around installed child car seats, but we do not remove or reinstall them for safety and liability reasons. If you would like the seat area thoroughly cleaned, we recommend removing the car seat yourself before the appointment and reinstalling it after.
What happens if it rains in Alexandria?
Light rain generally does not prevent us from completing interior work, and exterior services can often be rescheduled or adjusted depending on conditions. If weather is severe enough to affect your appointment, we will contact you proactively to reschedule at no penalty — Alexandria weather can be unpredictable, and we understand that.
Can you detail luxury vehicles in Alexandria?
Yes — Arete uses premium products and careful techniques appropriate for high-end vehicles, including luxury and exotic cars. Whether it is a European import or a fully-loaded domestic truck, your vehicle will be treated with the attention and care it deserves.
Do you clean leather seats?
Yes — leather seat cleaning and conditioning is included in our relevant interior packages. We use products that clean, moisturize, and protect leather to prevent cracking and fading, which is especially important through Alexandria's dry winter heating season.
Do you shampoo cloth seats and carpets?
Yes — shampooing cloth seats and carpets is a core part of our interior detail service. We use hot water extraction to lift dirt, stains, and odors deep from the fibres, leaving your interior fresh and clean.
Do you clean exterior wheels and tires?
Yes — wheels and tires are cleaned as part of our exterior packages. We remove brake dust, road grime, and the heavy mud buildup that is common after a drive on Glengarry County's gravel township roads.
Can you remove odors from an Alexandria vehicle?
Yes — odor elimination is part of our interior detail process. Whether the smell comes from wet dog, farm gear, food spills, or that particular musty winter dampness common to vehicles in Eastern Ontario, we treat the source rather than just masking it.
Do you clean vomit or biohazards?
Yes — we handle biohazard cleaning with appropriate products and protective measures. These situations are handled discreetly and professionally. Please mention it when booking so we can prepare properly and allocate the right time for the job.
How do I pay?
Payment is collected securely at the time of booking through our online system. We accept all major credit cards, and the full price is displayed and confirmed before you finalize your appointment — no surprises at the end.
Is there a cancellation fee?
We ask for reasonable notice if you need to cancel or reschedule. Cancellations made with adequate advance notice are processed without penalty. Please review the cancellation policy shown during booking for the specific timeframe that applies.
Can you come today in Alexandria?
Same-day availability depends on our current schedule in the Alexandria area, but we do our best to accommodate last-minute bookings whenever possible. Use the booking tool to check real-time availability for today's time slots in Alexandria and surrounding areas.
What if I am not happy with something?
Contact us right away — we stand behind our work and will return to address anything that does not meet your expectations. Our goal is for every Alexandria customer to be completely satisfied, and we will make it right without hesitation.
Is mobile detailing better than going to a shop in Alexandria?
For most Alexandria residents, mobile detailing is simply more practical — there is no shop to drive to, no waiting room, and no arranging a ride back home while your car is being done. We come to your driveway in Kenyon Ward, your parking lot off Highway 34, or wherever your vehicle is, and you get on with your day.
How often should I detail my car in Alexandria?
Given Alexandria's harsh winters, spring mud season, and gravel road conditions, we recommend a full detail at least twice a year — once after winter to clear salt damage, and once going into fall to protect your vehicle before the cold returns. A maintenance detail every few months in between keeps your vehicle in top shape year-round.