Straight answers before you book mobile detailing in Aurora.
Do you service Aurora Village and other Aurora neighbourhoods?
Yes — Arete Car Detailing services all Aurora neighbourhoods including Aurora Village, Aurora Heights, Bayhill, Aurora Grove, Wellington Gates, and the Nokiidaa Trail corridor. We're a fully mobile operation, so we come directly to your home or workplace anywhere in Aurora.
Can you detail near the Aurora GO Station or other local landmarks?
Absolutely. We detail vehicles at your home or workplace throughout Aurora, including addresses near the Aurora GO Station, Aurora Town Park, Aurora Shopping Centre, and Magna International's headquarters. Rather than detailing in a parking lot, we recommend booking us to come to your home so you're not waiting around — your car is done when you need it.
What package do you recommend for Aurora's winter road salt damage?
Aurora's winters are brutal on vehicles — heavy snowfall, road salt on Yonge Street, Highway 404, and Wellington Street East, and freeze-thaw cycles that grind grime into every surface. We strongly recommend our Full Detail package, which includes a thorough exterior decontamination, wheel and wheel well cleaning, and paint protection to stop salt corrosion before it takes hold.
What package is best for regular maintenance in Aurora?
For Aurora drivers who want to keep their vehicle consistently clean through the commuting season, our Interior or Exterior Detail packages — booked every four to eight weeks — are ideal. Regular maintenance prevents the buildup of road film, salt residue, and interior grime from becoming a much larger and more expensive problem.
Do you detail SUVs, minivans, trucks, and luxury vehicles in Aurora?
Yes — we detail all vehicle types in Aurora, including full-size SUVs, minivans loaded with family gear, pickup trucks, and high-end luxury and exotic vehicles. Pricing is based on vehicle size and condition, so use the See My Price tool to get an accurate quote for your specific vehicle.
Why do I need to click See My Price?
Every vehicle is different — a compact sedan driven by one commuter and a minivan hauling four kids and a dog are not the same job. Clicking See My Price gives you a precise, transparent quote based on your vehicle's size, type, and the services you select, so there are no surprises when we arrive.
Will the price change after I book in Aurora?
No. The price you see when you book is the price you pay. We don't add hidden fees after the appointment — what's quoted upfront is final, full stop.
Do you upsell at the appointment?
No. Arete's detailers will not pressure you to add services on the day of your appointment. If something comes up that we think you should know about — like a stain that needs a specialized treatment — we'll mention it honestly, but the decision is always yours and your original price is never held hostage.
What does the satisfaction guarantee mean?
It means that if you're not completely satisfied with any aspect of your detail, we will come back and make it right at no additional charge. We stand behind our work in Aurora and every other community we serve.
Do you have a detailing shop in Aurora?
No — Arete is a fully mobile detailing service, which is actually the point. We bring professional-grade equipment, products, and expertise directly to your Aurora driveway or workplace. You get a better result than most shops without leaving home.
Do I need to provide water or power in Aurora?
In most cases, yes — access to a standard outdoor water tap and a 110V household electrical outlet is required. If you're unsure whether your setup works, just reach out before booking and we'll help figure it out.
Can you detail my car in a condo or apartment garage in Aurora?
It depends on the specific garage. Some condo and apartment buildings in Aurora allow mobile detailing if you can provide access to water and power — others don't permit it. Check with your property management first, and if it's not possible, we can often work with a nearby outdoor location.
Can you clean a vehicle parked on the street in Aurora?
We can work on street-parked vehicles in Aurora as long as we have reasonable access and can reach a water source. A driveway is always preferable for space and safety, but contact us with your specific situation and we'll do our best to accommodate.
Do you remove road salt and winter grime from carpets and interiors?
Yes — Aurora vehicles are subjected to serious salt and slush through the winter months, and that white residue grinds deep into floor mats and carpet fibres. Our interior detail includes hot water extraction and carpet shampooing that lifts salt, mud, and grime out completely rather than just masking it.
Can you remove every stain?
We remove the vast majority of stains using professional-grade extraction and stain treatment products. However, some stains — particularly old, set-in, or chemically bonded ones — may not come out 100%. We'll always tell you honestly what's achievable before we start.
Do you remove pet hair?
Yes. Pet hair removal is included in our interior detail services. Aurora families with dogs and cats know how relentlessly fur embeds into upholstery and carpet — our detailers use specialized tools and techniques to extract it thoroughly.
How long does an Aurora detailing appointment take?
Appointment length depends on the service and vehicle size. An exterior detail may take two to three hours, while a full interior and exterior detail on a large SUV or minivan can take four to six hours. We'll give you a time estimate when you book so you can plan accordingly.
Can you detail work trucks or fleet vehicles in Aurora?
Yes — Arete services work trucks and commercial fleet vehicles in Aurora. Whether it's a single contractor's pickup or several fleet vehicles that need regular maintenance cleans, we can accommodate and discuss scheduling options that minimize downtime.
Can you clean rideshare or delivery vehicles in Aurora?
Absolutely. Aurora-area Uber, Lyft, and delivery drivers put enormous mileage and passenger wear on their vehicles — regular detailing is essential for ratings, professionalism, and vehicle longevity. Ask about our maintenance detail packages designed for high-frequency cleaning needs.
What should I remove before the detailer arrives?
Please remove personal valuables, important documents, car seats if possible, and any large loose items from the vehicle before we arrive. The more cleared out the interior is, the more thoroughly we can clean every surface — though we do work around everyday clutter as needed.
Do you clean child car seats?
We clean around installed child car seats, but we do not remove or reinstall them for liability and safety reasons. If you want the area beneath the seat thoroughly cleaned, we recommend removing the seat yourself before the appointment — and we'll make sure every crumb and spill under it is gone.
What happens if it rains in Aurora?
If weather makes it impossible to complete an exterior detail to our standard, we'll contact you to reschedule at no penalty. Light rain sometimes allows interior work to proceed — we'll always communicate clearly and never leave you with a half-finished job.
Can you detail luxury vehicles in Aurora?
Yes — Arete is experienced with luxury and high-end vehicles including European makes, performance cars, and premium SUVs. We use paint-safe products and proper techniques that protect sensitive clear coats, trim, and leather — the same standard every Aurora client deserves.
Do you clean leather seats?
Yes. Leather cleaning and conditioning is included in our full interior detail service. We use pH-balanced leather cleaners and conditioners that remove grime and restore suppleness without cracking or drying out the material — especially important through Aurora's dry winter months.
Do you shampoo cloth seats and carpets?
Yes. Hot water extraction and fabric shampooing are core parts of our interior detail process. We pre-treat stains, agitate the fibres, extract the dirty water, and leave seats and carpets fresh — not just damp and soapy.
Do you clean exterior wheels and tires?
Yes — wheel and tire cleaning is included in our exterior detail. Aurora's winters coat wheels in brake dust, road salt, and road film that bond to the surface over time. We use appropriate wheel-safe products to remove buildup without damaging alloy or coated finishes.
Can you remove odors from an Aurora vehicle?
Yes. Many odors — from food, pets, smoke, or sports gear — are eliminated through our deep interior cleaning process. For persistent odors, we offer odor elimination treatments that neutralize the source rather than masking it with fragrance.
Do you clean vomit or biohazards?
Yes, we handle biohazard cleanup including vomit, urine, and similar situations. These require specialized treatment and will be quoted accordingly. Please disclose the situation when booking so we arrive fully prepared.
How do I pay?
Payment is collected after the service is complete to your satisfaction. We accept all major credit cards, debit, and digital payment methods. You'll never be asked to pay upfront before seeing the finished result.
Is there a cancellation fee?
We ask for reasonable notice if you need to cancel or reschedule. Late cancellations — particularly same-day — may be subject to a fee. Check the booking confirmation for the specific cancellation policy that applies to your appointment.
Can you come today in Aurora?
Same-day availability in Aurora depends on current scheduling — sometimes we can make it work, and sometimes the next available slot is a day or two out. Check the booking tool for real-time availability, or contact us directly and we'll do our best to fit you in fast.
What if I am not happy with something?
Tell us immediately — we will come back and fix it. Arete's satisfaction guarantee is genuine. We'd rather spend extra time making it right than have any Aurora client leave unhappy. Your feedback drives us to keep standards high.
Is mobile detailing better than going to a shop in Aurora?
For most Aurora residents, yes. Mobile detailing saves you the trip, the waiting room time, and the hassle of arranging a ride home from a shop. You get focused, one-on-one attention on your vehicle at your home while you do everything else on your to-do list — and the results are consistently superior to a drive-through wash or rushed shop job.
How often should I detail my car in Aurora?
Given Aurora's harsh winters with heavy road salt, spring pollen from mature tree canopies, and the daily wear of a Highway 404 or GO Transit commute, we recommend a full detail twice a year — spring and fall — with maintenance exterior washes every four to six weeks in between. Vehicles used for family hauling or sports activities benefit from interior touch-ups every six to eight weeks as well.