Straight answers before you book mobile detailing in Dorval.
Do you service Cité-Jardin and other neighbourhoods in Dorval?
Absolutely — Arete Car Detailing covers all of Dorval's neighbourhoods including Cité-Jardin, Dorval Village, Cardinal, Bouchard, Notre-Dame-de-Liesse, and Dorval Island. Just enter your address when you get your quote and we'll confirm availability for your exact location.
Can you detail near Montreal-Trudeau International Airport in Dorval?
Yes — we regularly serve clients near the airport, including aviation staff, logistics workers, and travellers who want their vehicle refreshed after days in long-term parking. Just let us know your preferred address in the Dorval area and we'll come to you.
What package do you recommend for road salt and winter damage in Dorval?
Dorval winters are tough on vehicles — Highway 20 and the Trans-Canada are heavily salted, which corrodes paint and grinds into carpets and floor mats. We recommend our full interior and exterior detail with paint decontamination and carpet shampoo to flush out road salt and protect your vehicle heading into or out of the winter season.
What package do you recommend for regular maintenance detailing in Dorval?
For routine upkeep, our standard interior and exterior detail is the ideal choice — it keeps your paint clean, your cabin fresh, and prevents the buildup of salt, dust, and everyday grime that Dorval commuters deal with constantly. Booking every few months keeps your car in great condition year-round.
Do you detail SUVs, minivans, trucks, and luxury vehicles in Dorval?
Yes — we detail all vehicle types in Dorval, from compact cars and family minivans to full-size trucks, SUVs, and high-end luxury vehicles. Pricing is adjusted based on vehicle size and condition, which you'll see clearly when you click See My Price.
Why do I need to click See My Price?
Every vehicle is different — size, condition, and the services you need all affect your quote. Clicking See My Price takes you through a quick set of questions so we can give you an accurate, upfront price tailored to your specific vehicle rather than a vague estimate.
Will the price change after I book in Dorval?
No — the price you see when you book is the price you pay. We don't add surprise fees after the appointment, so you can book with complete confidence knowing exactly what you're getting and what it costs.
Do you upsell at the appointment?
Never. Our detailers focus entirely on delivering the service you booked — there's no pressure to add extras or upgrade on the spot. If you ever want to add something, you're welcome to ask, but it will always be your choice.
What does the satisfaction guarantee mean?
If you're not completely satisfied with the results of your detail, let us know and we'll make it right. Our goal is for every Dorval client to be genuinely happy with the outcome — we stand behind our work on every appointment.
Do you have a detailing shop in Dorval?
Arete is a fully mobile detailing service, meaning we don't operate a fixed shop — we come directly to your home, workplace, or any convenient location in Dorval. There's no need to drive anywhere or rearrange your schedule.
Do I need to provide water or power in Dorval?
In most cases, no — our detailers arrive equipped with everything needed to complete the job. If your specific service requires access to water or power, we'll let you know in advance so there are no surprises on the day of your appointment.
Can you detail my car in a condo or apartment garage in Dorval?
Yes — many Dorval residents live in condos or apartments near the waterfront or along Boulevard Bouchard, and we're experienced working in underground and parkade settings. Just confirm that your building permits outside service providers in the garage and we'll take care of the rest.
Can you clean a vehicle parked on the street in Dorval?
Yes — if street parking is your only option, we can work with that. Just make sure the spot will be available for the duration of the appointment and let us know the address when booking so we can plan accordingly.
Do you remove road salt and winter grime from carpets in Dorval?
Absolutely — road salt tracked in from Dorval's heavily treated highways is one of the most common issues we deal with, and it can seriously damage carpet fibres if left untreated. Our interior deep-clean and carpet shampoo service extracts salt crystals, brine residue, and winter dirt from every surface.
Can you remove every stain?
We can remove the vast majority of stains, including coffee, food, salt marks, and general soiling — but some stains that have been set for a long time or chemically bonded to fabric may not come out completely. We'll always do our best and be honest with you about what's achievable.
Do you remove pet hair?
Yes — pet hair removal is one of our most requested add-ons. Whether you have a dog riding along on trips to Parc du Bord-du-Lac or a cat that treats your back seat as a bed, we use specialized tools to lift stubborn pet hair from seats, carpets, and crevices.
How long does a Dorval detailing appointment take?
Appointment length depends on the package and the size and condition of your vehicle — a standard detail may take two to three hours, while a full deep-clean on a large or heavily soiled vehicle can take four to six hours or more. You'll get a time estimate when you book.
Can you detail work trucks or fleet vehicles in Dorval?
Yes — we service work trucks and commercial fleet vehicles in Dorval, including those used by airport contractors, logistics companies near Technoparc, and local tradespeople. Contact us directly to discuss fleet pricing and scheduling for multiple vehicles.
Can you clean rideshare or delivery vehicles in Dorval?
Definitely — rideshare and delivery drivers in the Dorval and Montreal-Trudeau airport corridor put serious mileage and wear on their vehicles, and we offer thorough interior cleans to keep passenger areas hygienic and presentable. Regular detailing also helps maintain your vehicle's resale value over time.
What should I remove before the detailer arrives?
Please remove any personal items, valuables, documents, and loose gear from the interior before your appointment. The more cleared out the cabin is, the more thoroughly we can clean every surface — our team focuses on detailing, not organizing your belongings.
Do you clean child car seats?
We clean around installed child car seats, but we don't remove or reinstall them for liability reasons. If you'd like the area beneath and around the seat cleaned thoroughly, we recommend removing the seat yourself before the appointment and reinstalling it afterward.
What happens if it rains in Dorval?
If weather conditions prevent us from safely or effectively completing your exterior detail, we'll contact you to reschedule at no charge. Interior-only services can usually proceed regardless of weather. Dorval's unpredictable climate is something we plan for — your satisfaction always comes first.
Can you detail luxury vehicles in Dorval?
Yes — we regularly detail luxury and prestige vehicles in Dorval and use products and techniques appropriate for high-end paint, leather, and trim. We treat every vehicle with care, and our approach to premium cars reflects the standard they deserve.
Do you clean leather seats?
Yes — leather seat cleaning and conditioning is included in our relevant packages and also available as an add-on. We use quality leather-safe products to clean, condition, and protect the material, helping it stay supple and resist cracking through Dorval's dry winter months.
Do you shampoo cloth seats and carpets?
Yes — hot water extraction shampoo for cloth seats and carpets is one of our most effective services, lifting embedded salt, food residue, pet dander, and staining from the fibres. This is especially valuable after a Dorval winter when months of tracked-in salt have settled into the interior.
Do you clean exterior wheels and tires?
Yes — wheels and tires are included in our exterior services. We degrease and scrub brake dust, road tar, and salt buildup from rims and apply a tire dressing for a clean, finished look. Given how much grime accumulates on Dorval roads in winter, this step makes a significant difference.
Can you remove odors from a Dorval vehicle?
Yes — we address odors at the source through thorough interior cleaning, carpet shampooing, and surface treatment. For persistent odors such as cigarette smoke or mildew, we also offer odor elimination treatments that neutralize rather than just mask the smell.
Do you clean vomit or biohazards?
Yes — we handle biohazard cleaning including vomit, urine, and similar situations using appropriate cleaning agents and protective equipment. This type of cleaning is available as a specialized service — please mention it when booking so we can prepare properly.
How do I pay?
Payment is processed securely online — you'll pay when you book, and there are no cash transactions or point-of-sale surprises at the appointment. The amount you agreed to at booking is exactly what's charged.
Is there a cancellation fee?
We understand schedules change — please review our current cancellation policy during the booking process. We ask for reasonable advance notice out of respect for our detailers' time, and we'll always work with you to find a reschedule that fits.
Can you come today in Dorval?
Same-day availability depends on our current schedule in the Dorval area — click See My Price and choose your preferred date and time to check what's open. We often have flexible slots and do our best to accommodate last-minute requests from Dorval clients.
What if I am not happy with something?
Contact us right away and we'll make it right. Our satisfaction guarantee means we take your feedback seriously and will address any concerns promptly — your experience with Arete should be excellent from booking to the final result.
Is mobile detailing better than going to a shop in Dorval?
For most Dorval residents, mobile detailing is far more convenient — there's no need to drive to a shop, wait around, or arrange a ride home. We come to your driveway, condo garage, or workplace while you carry on with your day, and the quality is equal to or better than a traditional shop.
How often should I detail my car in Dorval?
Given Dorval's harsh winters, heavy road salting on Highway 20 and the Trans-Canada, and the humidity near the St. Lawrence shoreline, we recommend a full detail at least twice a year — once in spring to clear out winter damage and once in fall to protect before the cold season. Regular maintenance details every two to three months keep your vehicle in top shape year-round.