Straight answers before you book mobile detailing in Newmarket.
Do you service Stonehaven or Summerhill Estates in Newmarket?
Absolutely — Arete Car Detailing services all Newmarket neighbourhoods including Stonehaven, Summerhill Estates, Glenway, Huron Heights, Central Newmarket, and Leslie Valley. Just enter your address when booking and we'll come right to you.
Can you detail near Upper Canada Mall or the GO Station in Newmarket?
Yes! We love servicing vehicles at convenient Newmarket locations like the Upper Canada Mall parking area or the Newmarket GO Station while you're already there. It's one of the smartest ways to get a detail done without changing your routine.
What package do you recommend for winter road salt damage in Newmarket?
Newmarket winters are brutal on vehicle finishes — Highway 404 and roads like Davis Drive and Mulock Drive are heavily salted from November through March. We recommend our full exterior detail with paint decontamination to remove embedded salt, followed by a protective sealant to guard against the next round of winter abuse.
What package is best for regular maintenance in Newmarket?
For most Newmarket drivers, a full interior and exterior detail every three to four months keeps salt, pollen, highway grime, and daily wear from building up. Our standard full-detail package is the most popular choice for regular upkeep and keeps your vehicle looking consistently clean year-round.
Do you detail SUVs, minivans, trucks, and luxury vehicles in Newmarket?
Yes — we detail every vehicle type common to Newmarket, from the Ford F-150s and Ram trucks hauling gear up to cottage country, to the Tahoes and Odysseys handling school runs, to luxury European and domestic sedans. Pricing is vehicle-size specific so you always get a fair quote.
Why do I need to click See My Price?
Every vehicle is different — a compact sedan takes far less time and product than a full-size pickup or a three-row SUV. Clicking See My Price gives you an instant, accurate quote based on your specific vehicle size and the services you want, with no guesswork or surprises.
Will the price change after I book in Newmarket?
No — the price you see when you book is the price you pay. We believe in full transparency and will never change the quoted amount after your appointment is confirmed, regardless of what we find when we arrive.
Do you upsell at the appointment?
Never. We don't pressure you into add-ons at the door — if we notice something that might benefit from an extra service, we'll mention it once and respect whatever you decide. Your booked package is what gets done, period.
What does the satisfaction guarantee mean?
It means if you're not completely happy with any part of your detail, contact us and we will make it right — no arguments, no hassle. Your satisfaction is the standard we hold ourselves to at every appointment.
Do you have a detailing shop in Newmarket?
Arete operates as a fully mobile detailing service, which means we come to your Newmarket home, workplace, or preferred location rather than asking you to drive to a fixed shop. This saves you time and is more convenient for your schedule.
Do I need to provide water or power in Newmarket?
Not at all — Arete's mobile units are fully self-contained with their own water supply and power generation. We set up completely independently so there's nothing you need to prepare or provide.
Can you detail my car in a condo or apartment garage in Newmarket?
Yes, in many cases we can work in a covered parkade or underground garage in Newmarket — it's actually a great option in winter or on rainy days. Just let us know the location when booking so we can confirm ceiling clearance and ventilation are suitable for our equipment.
Can you clean a vehicle parked on the street in Newmarket?
In most cases, yes — as long as there's reasonable access around the vehicle and local street parking rules allow it, we can detail your car curbside in Newmarket. If you're unsure, a driveway or parking lot is always the easiest option.
Do you remove road salt and winter grime from carpets in Newmarket?
Yes — Ontario road salt is one of the most stubborn things to get out of carpet fibres, and it's something every Newmarket vehicle deals with from November through April. Our interior deep-clean includes hot-water extraction shampooing that pulls out embedded salt crystals, sand, and grime from carpets and floor mats.
Can you remove every stain?
We tackle the vast majority of stains successfully using professional-grade products and extraction equipment. However, some stains that have been heat-set, chemically bonded to fibres, or left untreated for a long time may be permanently set — we'll always be honest with you about what's achievable before we begin.
Do you remove pet hair?
Yes — pet hair removal is one of the most requested add-ons we offer, and for good reason. We use specialized tools and techniques to pull hair from carpet fibres, seat seams, and hard-to-reach crevices so your interior is genuinely clean, not just vacuumed over.
How long does a Newmarket detailing appointment take?
Appointment length depends on the package and vehicle size — a basic exterior detail on a sedan might take 1.5 to 2 hours, while a full interior and exterior deep-clean on a large SUV or truck can run 4 to 6 hours. We'll give you a time estimate when you book so you can plan your day.
Can you detail work trucks or fleet vehicles in Newmarket?
Absolutely — we service work trucks, vans, and fleet vehicles for Newmarket-area businesses. Whether it's a single truck or a rotation of company vehicles, we can build a maintenance schedule that keeps your fleet looking professional without interrupting your operations.
Can you clean rideshare or delivery vehicles in Newmarket?
Yes — rideshare and delivery drivers running routes across Newmarket and down Highway 404 into the GTA put serious wear on their interiors fast. We offer efficient, thorough interior cleans designed to get rideshare vehicles back on the road looking and smelling fresh for the next passenger.
What should I remove before the detailer arrives?
Please remove any personal valuables, important documents, children's car seats if you prefer, and any loose items you'd like to keep. The more cleared out the interior is when we arrive, the faster and more thoroughly we can clean every surface.
Do you clean child car seats?
We clean around installed car seats as best we can, but we recommend removing them before the appointment so we can properly clean the seat and upholstery beneath. We do not disassemble or reinstall car seats for liability reasons, but we're happy to clean the seats themselves if you leave them out.
What happens if it rains in Newmarket?
Light rain generally doesn't affect our interior work, and we carry canopies for exterior work in light precipitation. If severe weather is forecast that would prevent a quality result, we'll proactively reach out to reschedule at no penalty — your vehicle deserves to be done right.
Can you detail luxury vehicles in Newmarket?
Yes — we handle luxury and exotic vehicles with the extra care their finishes and interiors require, using pH-balanced products and soft microfibre tools appropriate for premium paint, leather, and trim. Many of Newmarket's Stonehaven and Summerhill Estates residents trust us with their higher-end vehicles regularly.
Do you clean leather seats?
Yes — we clean, condition, and protect leather seating using professional leather-safe products that lift grime and restore suppleness without drying or cracking the material. Regular leather conditioning is especially important through Newmarket's dry winters when heated interiors can be harsh on leather.
Do you shampoo cloth seats and carpets?
Yes — our interior deep-clean packages include hot-water extraction shampooing for cloth seats and carpets, which removes embedded dirt, salt residue, food particles, and odour-causing bacteria far more effectively than vacuuming alone. This is one of the most impactful things we do for high-use family vehicles.
Do you clean exterior wheels and tires?
Yes — wheel and tire cleaning is included in our exterior packages. We use appropriate products to break down brake dust and road grime from alloy and steel wheels, and finish tires to a clean, even appearance. After a Newmarket winter, wheels especially benefit from a thorough decontamination.
Can you remove odors from a Newmarket vehicle?
Yes — odour elimination is part of our interior deep-clean process, and for persistent smells like smoke, pet odour, or mildew we offer targeted odour-neutralizing treatments. Simply masking smells with fragrance isn't our approach — we address the source so results actually last.
Do you clean vomit or biohazards?
Yes — we handle biohazard cleaning including vomit, blood, and similar situations using appropriate protective equipment and disinfecting agents. This is a specialized service so please let us know at booking so we can come properly prepared and quote accordingly.
How do I pay?
We accept all major credit and debit cards, and payment is processed conveniently after the service is complete. We never ask for cash and you'll receive a digital receipt for your records.
Is there a cancellation fee?
We ask for reasonable notice if you need to cancel or reschedule — cancellations made well in advance are always accommodated at no charge. Please check our booking confirmation for the specific cancellation window so there are no surprises.
Can you come today in Newmarket?
Same-day availability in Newmarket depends on our current schedule, but we often have openings — the best way to find out is to check availability directly through our booking tool. We do our best to accommodate last-minute requests across Newmarket and the surrounding area.
What if I am not happy with something?
Contact us right away and we will return to correct any area of concern at no additional charge. Your satisfaction is our reputation, and we take every piece of feedback seriously to make sure we deliver the quality Arete stands for.
Is mobile detailing better than going to a shop in Newmarket?
For most Newmarket residents, mobile detailing is far more convenient — there's no drop-off, no waiting room, and no arranging a second vehicle to get home. We come to your Stonehaven driveway, your workplace near Davis Drive, or even the GO Station lot and do everything on-site while you carry on with your day.
How often should I detail my car in Newmarket?
Newmarket's conditions make regular detailing more important than in milder climates — road salt from November through April, heavy pollen in spring, and highway grime from daily 404 commutes add up fast. We recommend a full detail every three to four months, with a dedicated post-winter deep-clean each spring to address salt damage before it has a chance to set.